We offer a 100% satisfaction guarantee in the event of melted or uncommonly damaged orders placed through LetsBakeBelieve.com.
Please note: We do not issue a refund for minor or cosmetic damage in which consumption is not compromised. If you have an issue with your order, please contact [email protected] within 7 days upon receipt. Please note that for minor damage to the products, we will not issue a refund as minor cosmetic damage does not affect the taste of our products. When submitting an inquiry, be sure to include photos so we can help identify what went wrong.
Although we are not responsible, if your order has been damaged in transit, we will also refund it.
We are unable to issue a refund for products that were not purchased through LetsBakeBelieve.com. If you are unsatisfied with products purchased through a local store or another online retailer, please request a refund from the store where the purchase was made.